Política de envío
Shipping & Delivery
You can choose your preferred shipping method on the Order Information page during the checkout process.
Shipping Methods, Shipping Cost & Shipping Time
Due to the Covid-19 pandemic, you may experience delivery delays but we are committed to getting your jewelry to you as soon as possible.
- Shipping To United State, Canada,Mexico
Shipping Methods |
Shipping Rates |
Shipping Time |
Standard shipping |
$20.00+$5(Per 0.5 kg) |
10-20 working days |
DHL Express Shipping |
$33.91(First 0.5 kg)+$7(Per 0.5 kg) |
5-8 working days |
- Other Zones that Covered By Our Shipping
Shipping Methods |
Shipping Rates |
Shipping Time |
Standard shipping |
$30.00+$5(Per 0.5 kg) |
15-30 working days |
DHL Express Shipping |
$50.00(First 0.5 kg)+$12(Per 0.5 kg) |
5-8 working days |
- Not Covered By Our Shipping Zones
Some remote areas can’t provide shipping services, so customers in these areas can‘t purchase. If the countries and regions that can't be selected, it will not be purchased. The specifics are subject to the internal settings of our website. Thanks for your kindly understanding!
Please pay attention
Total Delivery Time = Processing Time + Shipping Time
What is processing time?
After receiving your order, we conduct Quality Control checks and testing in order to ensure the product's quality prior to shipment. The processing time varies depending on the specific product with the average processing time approximately 2 business days.
Important Notes:
Shipping times will be affected during public holidays; manufacturers and couriers will limit their operations at these times. This is outside our control. Normal service resumes immediately after each holiday.
Please Note:
1. DHL Express cannot deliver to P.O. Boxes or military addresses. We could only ship to P.O. Boxes and military addresses (APO, FPO) address via the Standard Shipping method.
2. According to the shipping company's policy, shipments in remote areas require additional logistics surcharges, Thanks for your kindly understanding!
3. The above shipping times are estimates quoted by our courier companies. Delays do happen occasionally due to uncontrollable factors, but please be assured that Wallojewerly will do our best to limit any inconveniences that may arise.
4. Delays may happen occasionally due to uncontrollable factors, e.g. holiday season, bad weather conditions, strikes as well as war, etc., but please be assured that. Wallojewerly will do our best to limit any inconveniences that may arise. In case of any question and unexpected delay, you can always contact us at wallojewerly@outlook.com. If you don’t receive your parcel within this period, please contact us at wallojewerly@outlook.com
Tracking My Order
Once your order is shipped, you will receive a shipping notification to your email address notifying you of your tracking details, you can also check the status of your order online with shipping tracking number(https://www.17track.net/en). If your package has not been delivered within the estimated time frame of your shipping method, or you have additional questions regarding shipping, we are here to help you out! Contact us via Email: wallojewerly@outlook.com
Address Information
Orders are processed as quickly as possible, and for this reason, we suggest you have a check and provide us with a correct and complete shipping address. Pay attention to the shipping address and your billing address are correct.